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Privacy Policy and Terms and Conditions

Terms and Conditions

ERNET India is an autonomous scientific society under the administrative control of Dept. of Information Technology. ERNET domain registration portal provides domain registration facility educational and research institutions including schools and colleges. The service delivery is subject to the acts and rules promulgated by the Government from time to time. Electronic delivery of Government services are in compliance to the IT act 2000. The special conditions and the terms of service applicable to Internet delivery are detailed in this document. The following terms and conditions will apply if you wish to use the Internet for availing a service. Please go through the conditions carefully and if you accept them, you may fill in the registration form along with relevant supporting documents and transact on the site. Government’s performance of this agreement is subject to existing laws and legal processes of Govt. of India, and nothing contained in this agreement is in derogation of Government's right to comply with law enforcement requests or requirements relating to your use of this Web Site or information provided to or gathered by ERNET with respect to such use. You agree that Government may provide details of your use of the Web Site to regulators or police or to any other third party, or in order to resolve disputes or complaints which relate to the Web Site, at Government’s complete discretion. This agreement is made between: Government of India (“Us”) and The User (“You”), the individual, whose details are set out in the Portal Domain Registration.

Payment Option

The list of payment options available are internet banking /debit card payment / credit card payment from banks that are listed when selecting each of the above options. Apart from the fee chargeable to Government against each service, bank / payment gateway transaction charges will be applicable extra. Once you register your basic profile data as the case may be, you can apply for a service. For availing the service online payment is mandatory. The status of the applications submitted online shall be searched using the Status menu. In case of a failed transaction the user shall have no right to claim the amount. The loss on this account shall not be borne either by Government or by the Banks /Payment Gateways.

Complaints Procedure

You can reach us on the contact details given in the ‘Contacts’ link given in the home page.

General Obligations

You shall access ERNET Domain Registration web site only for lawful purposes and you shall be responsible for complying with all applicable laws, statutes and regulations in connection with the use of Government web site. This service availed through this Website is for educational or research purpose only. You shall not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, or services obtained from this Website. You shall not create a hypertext link to the Website or "frame" the Website, except with the express advance written permission of the Government.

Information Provided

The information you provide in the Registration page must be complete and accurate. Government reserves the right at all times to disclose any information as deems necessary to satisfy any applicable law, regulation, legal process.

Termination

We may at any time at our sole discretion and without giving any reason or any prior notice terminate or temporarily suspend your access to all or any part of the web site.

Copyright Policy

Material featured on this Portal may be reproduced free of charge after taking proper permission by sending a mail to us. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorisation to reproduce such material must be obtained from the departments/copyright holders concerned.

Hyperlinking Policy

Links to external websites/portals

At many places in this website, you shall find links to other websites/portals. The links have been placed for your convenience. ERNET is not responsible for the contents and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this Portal should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked pages.

Links to ERNET Domain Registration website by other websites

We do not object to you linking directly to the information that is hosted on our site and no prior permission is required for the same. The links have been placed for your convenience. However, we do not permit our pages to be loaded into frames on your site.

Privacy Policy

ERNET’s domain registration does not automatically capture any specific personal information from you (like name, phone number or e-mail address), that allows us to identify you individually.

This portal requests you to provide information of the institute to register domain and provide you services and adequate security measures will be taken to protect your personal information.

We do not sell or share any personally identifiable information volunteered on the ERNET domain registration website to any third party (public/private). This information is given to .IN Registry only to register domain. Any information provided to this Website will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Cancellation / Refund policy

The fees once paid will not be refunded for applications which are successfully submitted or for successful bill payment services. Cancellation of applications / bill payments shall not be entertained. The amount paid may be settled with the respective departments. In case of a failed transaction the user shall have no right to claim the amount. The loss on this account shall not be borne either by Government or by the Banks / Payment Gateways. However automatic refund will be made for transactions which are not successful.